Services

New water service connection

Step 1: Proceed to customer service for water service application form to be filled up.

Step 2: Proceed to technical section for the on-site inspection where the service connection will be installed.

Step 3: Proceed to commercial section for the verification whether applicant has the existing water service connection or it has previous unpaid balance after which prepare the necessary charges.

Step 4: Proceed to the cashier for the payment and issues of official receipt to applicant.

transfer old/new water service connection

Step 1: Proceed to commercial section to fill up the form for transfer of water service connection.

Step 2: Proceed to cashier for payment and issues of official receipt to old/new concessionaire.

Step 3: Proceed to technical section for on-site inspection where the service connection installed.

Step 4: Acceptance and acknowledgement of water meter and materials installed.

WATER METER CALIBRATION

Step 1: Proceed to commercial section to fill up the form for water meter calibration

Step 2: Proceed to cashier for payment and issues of official receipt to old/new concessionaire.

Step 3: Proceed to maintenance section and present the issued official receipt for the calibration of water meter and advice the concessionaire to follow-up after 2 days.

Step 4: Acceptance and acknowledgement of water meter calibration after calibrated.